September 18, 2013
Arborists Learning At My Farm
I've been entrusting the tree care at all of my properties to the expert arborists at SavATree for many years and I've always been happy with the service they provide. My friend, Ralph Robbins, the founder of SavATree, asked me if it would be all right to conduct teaching seminars at my farm from time to time, and I, of course, agreed. Yesterday Ralph came to the farm with Tom Marino, from SavATree's Bedford branch, and a group of twelve newly hired arborists, who are in training. The class was conducted outside the Maple Avenue house.
1 This is Tom Marino and my friend, Ralph Robbins, of SavATree.
2 Ralph and Tom brought a group of twelve new employees to my farm for a lesson in selling and pricing.
3 The lesson consisted of role play with Ralph as the customer in need of Tom's services. They like to teach using the Sandler rules. David Sandler devised a selling system using forty-nine unforgettable rules that are frank and easy to use.
4 Playing the customer, Ralph told Tom that he felt things were just too overgrown and shaded around his house. He did not want any trees removed.
5 Tom said this maple could certainly be pruned up, giving more light. He also suggested that because it has V-branching, Ralph might consider having support cables installed to help keep the tree from splitting.
6 The students listened carefully and took notes. The class was divided into three groups and at the end of the class, each group was to come up with a proposal and pricing, which would be reviewed in class the following day.
7 When asked about his personal life, Ralph explained that he had children and dogs. Tom suggested that a tick program to prevent Lyme disease might be a good idea - another service to be factored into the students' estimates.
8 Ralph said he really likes this apple tree and wants to keep it, however, the tree stains the patio and house. Tom said it could be treated with a product that changes the tree cells and reduces growth.
9 The yellow spider juniper could be pruned back, allowing more light and openness.
10 Next, they discussed an old apple tree adjacent to the tennis court. Ralph said he really likes the apples and wants the tree to remain healthy. Tom said that the tree needs pretty severe pruning to keep it from splitting.
11 The class then followed Ralph and Tom to the linden allee to discuss another potential service.
12 The linden trees have gotten quite large and overgrown, making it difficult to drive a vehicle through.
13 Tom told Ralph about a pruning technique often used on allees called pleaching. The bottom branches would be pruned up and the outside edges pruned flat, giving a nice, neat appearance.
14 When the role playing was over, the class divided and each team began their discussion.
15 They compared notes.
16 This is the actual work order.
17 The team that comes closest to this estimate is the winner.
18 These students all have degrees in forestry or dendrology, which is the science and study of wooded plants.
19 These devices are measuring wheels, used to measure distance.
20 If a lawn service is to be included in their estimates, the lawn needs to be measured for pricing purposes.
21 Each revolution of the wheel measures a specific distance and is registered on a counting device.
22 Team 1 - John Lane, Desta Mehrer, David Lesage, and Giles Gardner
23 Team 2 - Victoria McCarthy, Russell Warnock, Bill Johns, and Sean Devine
24 Team 3 - Stacie Phelps, Taylor Sapudar, Tony Seger, and Mike English