1 You probably recognize the "white box" - I just received my new Apple iPhone 6s Plus. I always try to stay on top of the latest technology.
2 I also like to be well-informed on new services, so this time, I received my phone through Enjoy, which sent Vicky Tzannetis, an Enjoy expert, to my office to hand-deliver my iPhone and get me set up. https://www.enjoy.com/pages/home-att
3 If you haven't heard of it before, Enjoy is located in New York City and in San Francisco, California.
4 Enjoy trains their experts for weeks before sending them out to deliver, set-up and teach new users how to work with their digital devices.
5 When Enjoy experts are not out with customers, they're meeting and discussing various development ideas. This office has several types of gathering spaces to encourage creativity.
6 Enjoy focuses on strong customer service. Although I am very familiar with the iPhone and how to use it, it was nice to have someone nearby to answer any questions I had about the new device.
7 Vicky explained step-by-step, how to set-up and configure it - connecting to Wi-Fi service, creating a security code and Touch ID, and applying all the right settings.
8 Configuring all those settings can sometimes be time-consuming.
9 Vicky also walked me through the process of programming all my favorite apps.
10 Enjoy provides clients with one-on-one help wherever the meeting is scheduled - at the office, at home or even at a local coffee shop - it's great for those who don't have time to go into an actual retail store.
11 Here, Vicky explained the new "3D Touch" feature, which allows your iPhone 6s Plus to complete various functions based on the amount of pressure used.
12 The "3D Touch" feature senses the pressure on the screen and then sends the appropriate pop-up menu for the next step.
13 Here, I practiced using the "3D Touch" feature.
14 Vicky explained how the phone uses tiny electrodes to differentiate between light taps and harder finger presses. I am always very interested in how things work, especially when it comes to technology.
15 We experimented with the "Live Photos" function. Vicky explained how this allows users to capture nearly two-seconds of video and sound when taking a picture. I took the photo and recorded Vicky moving her hands on and off her head.
16 The function can then be sent to anyone regardless of what kind of phone they have.
17 Here, I had just asked Siri, the iPhone "assistant", a question.
18 I asked Vicky if I could text her any time I had any questions. "Really, any time, Vicky?" - just kidding.
19 After about an hour, the session was over. Vicky gave me a "high five".
20 After my meeting with Vicky, we all gathered for a quick photo. Joining me were photographer, Graham Burns, Enjoy Head Coach, George Poulios, and Vicky.